How We Assisted A Senior Care Living Facility Capture More Patients With Geofencing

nurse helps elderly woman at breakfast

Client Challenge

A regional senior care living facility with a good reputation was struggling to find new ways to gain the proper brand exposure through advertising efforts.  They were already doing Google Ads, SEO, and even TV Advertising in the local communities.  They knew there needed to be a more direct approach to reaching loved ones or senior ready to physically transition into a senior care community.  After learning about geofencing marketing, they requested our team at Propellant Media put together a comprehensive digital game plan that would help them drive walk in foot traffic, inquiries and tours of their facilities.

 

The Solution We Implemented

From the 4 plus senior care living locations we initially focused on driving foot traffic to, we thought a full funnel programmatic advertising plan was prudent to give all tactic added support:

  • Geofencing Marketing – We created a geofencing campaign targeting ER’s, hospitals, other competitor senior care facilities, and other core locations that became a natural transition point for seniors needing assisted living care.  We targeted over 25 – 30 locations per each individual senior care facility.
  • Keyword Contextual/Search Retargeting – We utilized popular keywords such as senior living, senior care, and senior care near me to reach people across the internet that showed intent.  We even utilized many of the top performing keywords the client furnished from their existing Google Ads campaigns and SEO work to ensure we gave it full coverage.
  • Site Retargeting – The site retargeting included a strategy that was centered on display ads, OTT Advertising and pre roll video.  This full funnel strategy also allowed us to engage senior care audiences knowing they would be more engaged with video in comparison to display ads.
  • Conversion Zone Tracking – In order to measure conversion, we placed a view through conversion pixel on the client’s website in order to measure people who saw the ads and then came to the client’s website or converted on a particular page.  But more importantly, we measured people who saw the ads and came to the client’s physical location.  This is how we’re able to show attribution across Geofencing Marketing campaigns.

ur team was also able to implement our conversion zone tracking, enabling us to measure those who have either clicked or seen the display ads from those who walked inside of our geofencing targets, and measure those who came back to the assisted living facilities.

 

The Campaign Results

Over the first few months of the campaign, the results have been both powerful and encouraging to our team.  Our team found a minimum of 60 tours/walk-ins attributed to the geofencing marketing campaign we ran in driving brand awareness and walk-in’s to their facilities.  And that was over a 30 day period.  As we continue the campaign for this client, we will naturally see a reduction in cost per visit.

Non Profit USA Water Polo Brings Marketing Awareness Youth & More Viewer

The Challenge For A National Brand Expanding Awareness

USA Water Polo, despite being a nationally recognized sport is not as recognized for recreational purposes.  Many kids and teenagers enjoying the sport of competitive swimming, but water polo as a sport pales in comparison other sports more recognized by Olympics and other national sports committees.

USA Water Polo knew they had a task on their hands with limited budget to achieve 3 things:

  • Reach youngsters who already have a passion for swimming to learn more about water polo
  • Get people to join the organization and even give back to the non profit
  • Get more eye balls watching water polo events throughout the county

After hearing about geofencing marketing and knowing they were not getting enough out of the Google Grant, the director of marketing wanted to deploy more sophisticated strategies to grow the brand  We deployed geofencing marketing, programmatic audio, site retargeting, Google Ads, and a new tactic with Facebook/Instagram advertising in which we took our geofencing audience and pushed that audience into the Facebook Instagram Platform.

Marketing Mix For USA Water Polo Campaign

The team at Propellant Media developed a comprehensive  strategy of geofencing (YMCA’s and other locations people frequent for swimming), site retargeting, google ads (grant), pre roll video, OTT/CTV Advertising, and facebook/instagram advertising.

  • Geofencing Marketing – Our team built geo-fences around YMCA’s.  We did do this across the enter USA, but instead key cities that they truly wanted to raise their profile in including Texas and Florida.
  • Site Retargeting – In order to maximize our brand recall and those who visited the website, we developed a site retargeting campaign with a frequency of 4 ads served per day per person to keep them top of mind, not just to our campaigns but to other digital advertising efforts we were deploying including Google Ads and Facebook/Instagram advertising.
  • Google Ads – As part of our omnichannel marketing company, we went after in-market terms such as:
    • water polo
    • polo olympics
    • water polo membership
    • open pools near me
    • public pools near me
  • Facebook/Instagram (New Tactic) – Our team developed a proprietary method that allows us to use our existing geofencing marketing platforms, build our geofencing audiences on those platforms, and push those audiences into Facebook and Instagram.  We’re not talking about building 1-mile radii circles on Facebook.  We’re talking about utilizing our current platforms and saving that audience in the Facebook Meta Ad Manager.  This campaign improved the overall effectiveness of the existing geofencing marketing campaign.

Results Of Geofencing & Google Ads Grant For

Below is the summary of actual results we produced for USA Water Polo.  They continued to get more eyeballs reaching their target audience, but more importantly we achieved macro conversion metrics desired by the organization including:

  • Conversions – Over 400 people who expressed an interest in joining the organization
  • Over 22 people who chose to give back to the organization
  • Over 3,000 clicks solely from the Meta campaign.

USA Water Polo continues to be a client with Propellant Media.

Large Hospital System Fills Up Nursing Positions With Geofencing Marketing & OTT Advertising

The Challenge For Medical Marketing Recruitment

A large hospital system on the west coast was looking to recruit more nurses including CNA’s, Traveling Nurses, and RN’s.  They haven’t ran Over The Top Connected TV Advertising or Geofencing Marketing in the past.  Given the stiff competition for nursing candidates, they realized they needed to both build their own brand recognition amongst nurses while also focusing on those who are in-market looking for nursing positions.

They have utilized other platforms including Zip Recruiter, Indeed, and other channels they thought would give them exposure to existing nurses who may be interested in switching to their company.

After hearing about geofencing marketing, they didn’t know if it could in fact be successful, but wanted it to remain part of their omnichannel marketing efforts.  We deployed geofencing marketing, programmatic audio, site retargeting, Google Ads, and a new tactic with Facebook/Instagram advertising in which we took our geofencing audience and pushed that audience into the Facebook Instagram Platform.

Marketing Mix For Nursing Recruitment Campaign

The team at Propellant Media developed a comprehensive 12-month strategy of geofencing, data targeting (nursing audiences), site retargeting, google ads, pre roll video, OTT/CTV Advertising, and facebook/instagram advertising.

  • Geofencing Marketing – Our team built geo-fences around competitor hospitals.  We believed that their core audience was already working at these locations, so serving ads to them would give us more exposure to thinking about switching to another hospital system.  We found additional ways to limit waste and prevent less ad serving to the patients.
  • Site Retargeting – In order to maximize our brand recall and those who visited the website, we developed a site retargeting campaign with a frequency of 6 ads served per day per person to keep them top of mind, not just to our campaigns but to other digital advertising efforts we were deploying including Google Ads and Facebook/Instagram advertising.
  • Pre Roll Video – Despite utilizing static display ads, we also deployed pre roll video with a nice testimonial video of one of the workers who’s been with the company for over 1 year further solidifying social proof and and adding another layer of creative ads to the mix.
  • OTT/CTV Advertising – Utilizing the same video ad types, we were able to gain exposure via streaming apps and websites with 15 and 30 second ad spots.
  • Google Ads – As part of our omnichannel marketing company, we went after in-market terms such as:
    • cna jobs near me
    • nursing jobs near me
    • RN jobs near me
  • Facebook/Instagram (New Tactic) – Our team developed a proprietary method that allows us to use our existing geofencing marketing platforms, build our geofencing audiences on those platforms, and push those audiences into Facebook and Instagram.  We’re not talking about building 1-mile radii circles on Facebook.  We’re talking about utilizing our current platforms and saving that audience in the Facebook Meta Ad Manager.

Results Of The Geofencing Marketing Nursing Recruitment Campaign

This Hospital System in Denver, CO worked with Propellant Media for over a year.  Below were the results during that time.

Below is the summary of actual results we produced for the Hospital System.  The quote we received from the client was after implementation, their position were steadily filled up as a result of the omnichannel marketing and geofencing advertising campaign.

  • Conversions – 1,466 Application Landing Page Visits: healthcaresource.com 
  • OTT Video Views – 229K
  • YouTube Video Views – 189K
  • $101,170.74 Spend

Key Digital Channel Insight

  • Average Cost Per Conversion (Facebook/IG) – $33
  • Acreage Cost Per Conversion (Google Ads) – $173 (post conversion tracking).  Pre conversion tracking ($120).
  • Despite not tracking conversions via Google, we drove many conversions for CNA Jobs.
  • Top Google Ads keywords include (cna jobs near me, cna jobs, cna jobs denver, lpn jobs near me, cna hiring near me
  • Programmatic Audio & OTT/CTV turned off in October/November due to talent. Branding opportunities we took advantage of.
  • 15 Second Ads performed well on YouTube & OTT/CTV. Continued through the remainder of the campaign.
  • Average 94% Watch Rates For OTT/CTV

How A MedSpa Leveraged Facebook Geofencing Ads To Achieve A $15 Cost Per Conversion

The Challenge

A local medspa in Los Angeles, CA as you can imagine deals with a ton of competition.  There are more medspas in LA than any other city in the United States.  They were rejected by Google Ads meaning they can’t use Google to advertise their medspa.  They have had some moderate success with Facebook & Instagram advertising.  But those were the core digital advertising tactics they used to gain exposure and drive traffic to their healthcare medspa.

After engaging with another agency that is partnered with Propellant Media to bring geofencing marketing to their brand, we were up to the challenge to see how our platform could target people most likely to express interest in medspa related services such as lip injections, laser fat removal, and other similar services.

As we continued to consult with the client, we learned they were doing some Facebook Instagram advertising with moderate success.  Given our proprietary system of taking our geofencing audiences and pushing them into their Facebook Ads Manager, they also allowed our team to test this new system on their practice.

Solution

After conducting a discovery meeting with the agency partner, the team at Propellant Media developed a comprehensive strategy of geofencing, site retargeting, and Facebook/Instagram geofencing to drive performance for the Medspa

  • Geofencing Marketing – Our team built geo-fences around 13 competitor medspa’s in the area.  We also hit other shopping locations where we felt our core demographic frequented, but we still focused the bulk of the budget to the 13 competitor rejuvenation medspa’s.
  • Site Retargeting – In order to maximize our brand recall and those who visited the website, we developed a site retargeting campaign with a frequency of 8 ads served per day per person to keep them top of mind, not just to our campaigns but to other digital advertising efforts they were deploying including Google Ads and Facebook/Instagram advertising.
  • Facebook/Instagram Geofencing – Utilizing the same geofencing audience we were serving ads to via our programmatic ad exchanges, we utilize our proprietary method of pushing that audience to Facebooks & Instagram.  Overall, the process encompassed:
    • Ensuring the client had a Facebook pixel on their website
    • Our team having access to their existing Facebook Ads manager
    • Our team having access to their Facebook Page

This enabled us to ensure we could build the impression based audience in our programmatic geofencing platform and utilize that same audience in Facebook and Instagram.  To be clear, this is not simply a list of people who clicked on the clients ads.  This is an audience of people who were served an impression via our programmatic ad exchanges and serve that same audience on Facebook/Instagram.

Results

This medpa has experienced great results in a short period of time totaling 3 weeks.  Our team delivered 116,000 million impressions, 1200 clicks, but most importantly, 8 geo-fence conversions, measuring the number of users came to their location after seeing an ad.

facebook geofencing instagramBut just as important as that was the 8 conversions we drove from our geofencing campaign audience we build for the client in their Facebook Ads manager.  Our cost per conversion came out to be $15.00 and our CTR was 4.02%…3 – 4X better than the existing campaigns the client was running.

facebook geofencing

How We Drive 800 Marketing Patient Leads Every 30 Days For An Eye Doctor

eye doctor geofencing marketing

Challenge

An optometry clinic (eye doctor) was use to some relative marketing success given the prowess of the eye doctor as well as the systems they implemented to bring their services to patients.  They hired an in-house marketing team who was managing a lot of the marketing efforts, but took note of the heavy competition in their market.

They were already running Google Ads, but wanted to implemented geofencing marketing and programmatic display solutions to reach their target audience of elders in need of potential cataract assistance and millennials who need regular check ups.  The eye doctor’s main business was laser eye surgery, so that remained the core of their practice.  But with stiff competition, they still needed an out of the box solutions to round out their lower funnel Google Ads strategy.

Solution

After extensive consultation with the optometrist to understand their core audience and context what’s been working in the past, the Propellant Media Team developed a comprehensive strategy of:

  • Site Retargeting– Given the challenges in leveraging site retargeting on the Google Display network, and the importance of retargeting people who visited their website, we deployed a site retargeting strategy encompassing 5% of the overall marketing budget.  Thus making all of their marketing work smarter.
  • Keyword Contextual/Search– After consulting with the client on their core keywords (cataracts, eye doctors near me, optometrists, lasik eye surgery), we deployed a keyword strategy targeting people who researched many of these terms through the internet.
  • Geofencing Marketing – We deployed a geofencing strategy reaching general hospitals and locations an older audience was located.
  • Addressable Geofencing (Audience Curation) – Using our audience curation tool, and in our effort to raise awareness, we target people over the age of 55 within a 5 mile radius.

With quick learning from campaign launch, our team and multivariate algorithms optimized keywords and blacklisted specific domains to more precisely target consumers.

In addition, the client’s internal team was slammed with managing their Google Ads campaign, thus they asked up to manage and optimize the campaigns.  This gave us a full view of the omni-channel marketing strategy and driving more immediate patient leads to the practice.

Over 250 Leads & 500 Phone Calls Each Month

Google Ads Optometrist

After taking over the Google Ads campaign, we were able to expand the budget, while maintain a healthy cost per lead of $63/patient lead over a 30 day period.  In addition, during that same period, we drove over 500 phone calls to the practice.

In addition to the Google Ads campaign, we continued with our programmatic strategy, achieve a click through rate above average at 0.12%, but more importantly, driving 2,900 clicks and 70 – 90 walk-ins to the optometrist practice.  They continue to deploy a holistic marketing strategy to ensure they’re expanding their top of funnel reach, middle of funnel intent, and lower funnel lead flow to the practice.

How An Optometry Clinic Delivered A High CTR With Propellant

optometry geofencing

Challenge

An optometry clinic wanted to promote their six store locations. They hoped to capture more market share from their competitors and ultimately increase sales. They enlisted the help of Propellant Media to increase brand awareness and precisely target consumers interested in eye wear.

Solution

The Propellant Media Team developed a comprehensive strategy of site retargeting at the keyword level and geo-optimization. With quick learning from campaign launch, our team and multivariate algorithms optimized keywords and blacklisted specific domains to more precisely target consumers.

Result

Through multiple tactics and optimizations, our team achieved a CTR of 0.15%, exceeding the industry average of 0.1%.  More importantly, the eyewear company drove over 60 store visitors over that one month period, utilizing our conversion zone tracking to measure foot traffic.

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